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REALMS-5624

I cannot log in to my Realm

upon attempting to log in I see this message "io.netty.channel.abstractchannel$annotatedconnectexception connection timed out"

I have tried numerous solutions and nothing works.

some solutions attempted:

changing NAT type.

changing firewall settings.

attempting to close the realm (it would not close)

This has been an intermittent issue so I do not think it is a problem from my end.

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Minecraft Realms has been offline consistently for more than 24 hours, with reports starting around 12:17AM EST Sep 19. https://downdetector.com/status/minecraft/

 

No official outage reports on Minecraft sites.

 

Minecraft twitter support acknowledges a known issue:

https://twitter.com/MojangSupport/with_replies?lang=en

 

 

[Mojang] Mega_Spud (Jay)

Thank you for your report!
We're already tracking this issue at REALMS-5600, so we will resolve and link this ticket as a duplicate.

If you haven't already, you might like to make use of the search feature, to see if the issue has already been mentioned.

For any issues with your specific account or billing, you will need to contact Minecraft Customer Support directly.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

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