[REALMS-5627] I cant connect or switch worlds or restore or take a backup of my Realm

No one can connect to my Realm, i cant make a backup and download, restore a backup or switch worlds. I have tried all the steps in the help section.

Linked issues

migrated 2020-09-20T03:02:39Z

BTW I work for Microsoft in NZ and not a technical dummy. alias: ANTWILL

migrated 2020-09-20T03:04:08Z

io.netty.channel.AbstractChannel$AnnotatedConnectionException: Connection Timed out: No further information is the error i get trying to connect

migrated 2020-09-20T19:11:56Z

This issue is still persisting and its been over 36 hours.

I cant connect to my Realm,

i cant make a backup and download

I cant restore a backup

I cant switch worlds

I have tried all the steps in the help section

[Mojang] Mega_Spud (Jay) 2020-09-21T08:16:01Z

Thank you for your report!
We're actually already tracking this issue at REALMS-5600, so we will resolve and link this ticket as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature, to see if the issue has already been mentioned.

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