for some random users who are playing on my realms can not join the realms because of this glitch
when they hop in the server they will be stuck at the loading screen forever and cant join realms at all
this bug is causing issues for my members of the realms and im pretty sure for most bedrock realm owners
Comments 3
Does REALMS-5465 describe what they are seeing? If not, what are the exact messages shown? Screenshots can be attached to show this also.
This ticket has been temporarily closed as Awaiting Response. It will automatically reopen when you add information.
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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Is there a particular error message that is displayed when you, or your friends attempt to connect the realm or are you just unable to join to it? Does the program fail to respond? Does the screen get stuck on "Building Terrain"? Any additional information would be greatly appreciated.