My friend is muted on the chat, when I unmute him he goes back to being muted. I never muted him in the first place. We have both checked our privay settings and everything is set to allow/everyone.
Steps to Reproduce:
1. Open friends profile in Minecaft
2. See mute is selected
3. Deselect mute
4. Click Okay
5. Still can't get messages
6. Open friends profile in Minecraft again
7. Mute is still selected
Observed Result:
Can't get messages from friend even though I have un-selected mute. No matter what I do mute stays selected even when I turn it off. This is not the case for any other 6 friends on the server. Only one person.
Expected result:
After un-selecting mute, friend should be unmuted
Comments 4
We have both checked our privay settings and everything is set to allow/everyone.
Steps to Reproduce:
1. Open friends profile in Minecaft
2. See mute is selected
3. Deselect mute
4. Click Okay
5. Still can't get messages
6. Open firends profile in Minecraft agai
7. Mute is still seleted
Observed Result:
Can't get messages from friend even though I have un-selected mute. No matter what I do mute stays selected even when I turn it off. This is not the case for any other 6 friends on the server. Only one person.
Expected result:
After un-selecting mute, friend should be unmuted
Hi
Does this issue still occurs after updating to 1.17.11? If so, please update affected versions or post comment with version if youre not ticket creator.
This ticket will automatically reopen when you reply.
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Please check your privacy settings, and have your friend check theirs. Make sure all settings related to online play, groups, chats, etc are set to Allow.
Also, please check if you are experiencing MCPE-45385.
You might want to visit Community Support for help.
If none of that applies or solves the issue, please clarify the Description section above using this format:
Steps to Reproduce:
1. (be complete and precise so someone else can repeat your exact steps)
2.
3.
Observed Results:
(briefly describe what actually happens, including exact message(s) shown)
Expected Results:
(briefly describe what should happen)
(attach screenshot to help explain the issue)
This ticket has been temporarily closed as Awaiting Response. It will automatically reopen when you add information. Please follow the format shown and include all sections (steps, observed, expected). Tickets that do not contain all of the requested information may be closed as Incomplete.