mojira.dev
REALMS-870

Realm 500: Internal Server Error (can't change any settings at all)

Me and my friend are trying to play in Minecraft Realm. My friend purchased a realm. However when he makes one, it's set to "peaceful" so nothing spawns. when we want to edit the settings of this realm through "Configure realm" > "World options" and change the difficulty to "Normal", turn Spawn Monsters "on" etc and hit the "Done" button, we're getting an error. it says "Realms (500) Internal server error"

I attached a GIF of the process and error itself.

Linked issues

Attachments

Comments 12

UPDATE: the error doesn't show up anymore. However, when we edit the World Options by turning difficulty to "Normal" and game mode "Survival", turning on monsters spawning etc, it does not apply when hitting the done button: we enter our world, nothing is there. When pressing the ESC button and checking what mode we are in, it says it's on "peaceful". When we exit the world, check the mode in the World Options, it's set back to Peaceful and all the spawns are off again.... The error is gone, but nothing is applied.

Anything we can do to solve this?

it is also happening to me i dont know what to do

UPDATE 2: I have sent an email to custom support today this morning in reply to the "500 internal server error", which they explained that the error has been resolved today. However, they did not mention anything about not being able to change any settings in the "World Options". As all of you know as well, the settings are reverted upon entering the realm. And so I have replied them that the problem is still not resolved for many of us.

I will update here if I get an email back if any of you haven't found the solution yet/heard anything from Mojang.

Have not received an email today after I sent an email yesterday regarding the World Options settings change not applying ingame. Will post asap here still whenever I get the message...

The Realms team are aware of the problem and are working on a fix.

2 more comments

Hey guys,
just want to mention that my friend has the same problem. "/difficulty 2 " and "/gamerule doMobSpawning true" didnt work too :/
We also tried creating a map in SP and uploading it on the realm which seemed to work at first but today it was also set to peacefully.
Really sucks since the 30days run out and we cant use the Realm properly.... 😞

Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response

This should be working now - would you like to confirm that the settings are working correctly for you now?

This ticket will automatically reopen when you reply.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki

Works for us
thanks! 🙂

Hey guys, I'm having the same issue. I wanna know how you fixed it and how I can fix it? plaese, help me. I don't wanna lose my world.

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

For any account related issues, or issues with your specific Realm - please contact Customer Support directly, who will be able to advise you further.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Janna Bakker

(Unassigned)

Retrieved