I have had my account since 2014 and it says I should have a button to upgrade to the Windows 10 version for free but there isn't one. I want to be able to play with my kid during quarantine and can't. Please help, thanks.
Comments 3
So I purchased a game that no longer works and there is nothing I can do but pay for it again? That seems really unfair. My kid and I are separated because of this pandemic and I can't get back home to the states to be there in person, I have been off work long term sick because the pandemic cancelled my surgery and I wanted to do something with my kid until I can get back. Idk if the crossplay would even allow me to play because they have an IOS device in America and I have a pc in the UK but I really want to do something as this situation has caused my kid a lot of stress and they rely on your game to help them through and wanted me to join them until we could be together in person again.
Hi there,
Unfortunately, you will have to purchase the Windows 10 edition of the game. On April 20, 2020, if you haven't redeemed the code for Windows 10 edition your code will have expired. You can take a look at this news article from Minecraft.net for information about it: https://www.minecraft.net/en-us/article/ancient-java-players-you-attention-please/ Sorry for the inconvenience.
Thanks,
XPfirePlayz
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