Workaround
To allow you to reset your password, go to https://minecraft.net/ before clicking the password reset link, and change the website language to "English" in the bottom left corner, after which the password reset link should work.
The resetting password link in the email does not open correctly if the website's (minecraft.net) language is set to most non-English languages.
Affected languages:
Czech
Polish
Linked issues
is duplicated by 7
relates to 2
Attachments
Comments 11
Hello it does not let me join my friend and it keep messing up and saying unable to connect to word. Can you please fix it soon so I can play with my friend.Thanks
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After visiting nintendo's Japanese website my language changed to Japanese on minecraft.net so this could be a possible cause.
Repliacated and tested on my device, Workaround doesn't help, because even accessing minecraft.net in this scenario throws empty page with 404 error, with no possibility to change language. If you access https://www.minecraft.net/en-us , it doesnt work either, because changing your language to english doesn't trigger language change event on your site (cookie 'language_url' is not being set, actual language is same as required).
Way to replicate in google chrome:
in chrome, go to settings->advanced->languages and add czech language there
delete all other languages
delete "language_url" cookie on minecraft.net
refresh page (links no more have language information inside)
access minecraft.net site (blank page, 404 error thrown)
Fastest workaround:
access minecraft.net/en-us
click accept cookies (top right corner)
page now works
UPDATE: On some devices even this workaround fails, on those works workaround defined in top of this issue, but with minecraft.net/en-us site used instead.
Fix:
don't use cookies as language holder until consent is given
without language_url cookie set, use language in current url
while accesing page without language in url, currently you are using first mach by prefered languages sent in header with languages supported by site. There is missing case, when that match is not found and then minecraft throws white page error
Not to be rude, but I honestly don't understand how this hasn't been fixed after almost 2 years, especially since it is marked as the highest priority issue on the web section of the bug tracker. I get that stuff can come up and employees can get busy, but has no one on the web team had any time at all over the past 2 years to fix their most critical bug? While there is a relatively simple workaround, the average consumer likely doesn't know this site exists and won't check here to see the solution. The website hosting the largest game on the planet shouldn't have glaring issues like this.
I edited the report and included a workaround.