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Help article link sends me to help center site instead of specific article.

I haven't played Minecraft in a while and I was trying to log in, but I used to log in only with a username and not an email. So when I went to sign in I saw this

[media]

I tried clicking the last link about how to reset my password if I've used a username but it sends me to the help center homepage instead of an article

My username was Kitsaki_xX if that helps.

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Can confirm; Link redirects to https://help.mojang.com/customer/portal/articles/329524-change-or-forgot-password instead of https://help.minecraft.net/hc/en-us/articles/360035014051-Change-or-Forgot-Password.

Note that you currently need to contact support to reset your password if you're using a legacy account, as account migration has been paused until the microsoft migration comes around.

Thanks, we will look into improving the help text here. minecraft.net/password/forgot should work for Minecraft Premium (legacy) accounts too.

We've updated the text and removed the link to the help article. Thanks for reporting this to us!

Tyler Ly

(Unassigned)

minecraft.net

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