Clarifying as it seems to be unclear: when the launcher crashes, no launcher log is generated at all. However, if you had previously run minecraft, then you can still find the old contents of the launcher log (which is why people haven't found anything of note in there).
What ISP / country are you in?
Click the globe at the bottom of the site and choose "english".
Alternatively, WEB-1254 😛
Are you able to go to https://www.minecraft.net/en-us/store/minecraft-android ?
If not, which country are you trying to log in from?
Hello!
Not sure when the issue will be fixed. However, I've noticed that deleting a file in .minecraft can fix the issue. To fix this issue (at least temporarily until it's fixed fully):
1. Restart your computer. This'll stop any minecraft processes that are still in a deadlock.
2. Press win+R, and type in %appdata%\.minecraft
3. Find the folder called "webcache" and delete it.
4. Try running minecraft again.
If that doesn't work, try following the workaround here:
MCL-16049
Hello!
Are you trying to connect to a world hosted by another switch device?
Can confirm; Link redirects to https://help.mojang.com/customer/portal/articles/329524-change-or-forgot-password instead of https://help.minecraft.net/hc/en-us/articles/360035014051-Change-or-Forgot-Password.
Note that you currently need to contact support to reset your password if you're using a legacy account, as account migration has been paused until the microsoft migration comes around.
I cannot reproduce either. What browser are you trying to purchase minecraft on?
So far deleting launcher_msa_credentials.json in appdata has seemed to fix the issue, could this be added as a workaround?
@unknown please contact community support with the link given in the Mod notice.
This would probably be blocked by WEB-197, although the account migration might fix it.
It looks like the issue has been fixed. minecraft.net uses Arkos labs CAPTCHA instead. Can anyone confirm it has?
Try logging out and logging back in.
Could you please open the game, try to upload a skin, and then attach the launcher_log.txt ? This log doesn't show what happens when you attempt to upload.
See REALMS-6147
When did you buy minecraft?
See MCL-17343