When you click on your Customer Support ticket you made it wont lead you there. Instead it just brings you back to the Minecraft page. This makes it impossible to look at what the Customer Support has said back to you.
Steps to recreate:
1: Make a customer support ticket
2: When you make one go to where you can see all your request
3: Click on the customer support ticket you made
Linked issues
duplicates 1
Comments 2
Thank you for your report!
We're resolving and linking this ticket forward as a duplicate of WEB-4247, as that ticket contains more detailed information and/or has already been triaged by Mojang.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
Quick Links:
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It is almost as if the page doesn't exist. It simply just redirects you.