Jake Coover

Assigned

No issues.

Reported

WEB-4247 Customer Support Request Page Awaiting Response

WEB-4144 Customer Support request page Cannot Reproduce

WEB-4143 Unable to View your Customer Support tickets. Duplicate

WEB-4120 Customer Support Invalid

Comments

Jake Coover on MCPE-96635 2021-06-08T21:44:19Z

Is it possible I can be refunded if I am not able to play due to the bug?

Jake Coover on MCPE-96635 2021-04-13T16:06:31Z

Yes, this is a ongoing issue for 1.16.200 if no one has answered you yet. I am answering the mods question by the way.

Jake Coover on WEB-4247 2021-03-27T16:34:48Z

And I take that back. It appears only to work on certain subjects. For example, "sign in questions" doesn't work.

Jake Coover on WEB-4247 2021-03-27T16:26:57Z

Never mind. It seems to work now. I think they fixed the bug. I get the email but the other stuff still doesn't work. (It didn't give me the old emails only a new email for a new thing I made.

Jake Coover on WEB-4144 2021-03-27T16:18:36Z

Now there is no way to get on it while using Safari. The website for customer support is very broken.

Jake Coover on WEB-4247 2021-03-27T15:57:50Z

I checked I got no email. This might be another bug. I know that it was read though. Because when I look it is marked as "solved". I just can't see it when I click on it. Neither did I get a email.

Jake Coover on WEB-4247 2021-03-26T17:21:18Z

I have gotten no email. What would they put as the title of the email?

Jake Coover on WEB-4144 2021-03-12T20:08:56Z

I am looking for this page. https://help.minecraft.net/hc/en-us/requests

Jake Coover on WEB-4143 2021-03-12T16:39:03Z

It is almost as if the page doesn't exist. It simply just redirects you.

Jake Coover on MCPE-96635 2021-03-12T16:30:19Z

I have now contacted Minecraft Support, Microsoft Support, and Playstation Support they all can't help. How ever Playstation and Microsoft say this is a Minecraft issue.