When you click on your Customer Support ticket you made it wont lead you there. Instead it just brings you back to the Minecraft page. This makes it impossible to look at what the Customer Support has said back to you. It is almost as if it simply redirects you. This is also very frustrating because Customer Support now has no use because you can't see there response.
Steps to recreate:
1: Make a customer support ticket
2: When you make one go to where you can see all your request
3: Click on the customer support ticket you made
Linked issues
is duplicated by 1
Comments 8
I don't know for certain, but usually something along the lines of "Re: Your Minecraft Question". Please note that Customer Support is experiencing very heavy contact volume right now and will take a while to respond.
I checked I got no email. This might be another bug. I know that it was read though. Because when I look it is marked as "solved". I just can't see it when I click on it. Neither did I get a email.
Never mind. It seems to work now. I think they fixed the bug. I get the email but the other stuff still doesn't work. (It didn't give me the old emails only a new email for a new thing I made.
And I take that back. It appears only to work on certain subjects. For example, "sign in questions" doesn't work.
You'll get an email with their response, you don't have to access the help website to see it.