[WEB-5440] Cannot use the reporter field on 'basic' search

Mojang Studios Note

This issue seems to be caused by a misconfigured permission setting and does not work if you search for someone else as reporter either. While we investigate the correct permission you can use the Advanced search field like this:

reporter = "Jack_McKalling"

i don't unerstand why i can't use the reporter. because is say error messege glitch, but there is no way glitch my device or potato server. i already do multiple times to use my reporter and another report but still saying error again why...

here is moderators you can do reproduce at i am attached two screenshots.

Linked issues

is duplicated by 3

WEB-5473 Imposibble to use the reporter Resolved

WEB-5545 Reporter Resolved

WEB-6985 Usernames don't work when filtering by "Reporter" or "Assignee" or "Creator" Resolved

relates to 1

WEB-6980 Typing a Username under the "Assignee" textbox on basic search constantly returns errors when not logged in Resolved

Attachments

Comments 7

[MOD] Greymagic27 2021-11-22T10:27:43Z

I can confirm this

Jack McKalling 2021-12-12T18:49:07Z

If you select "Current user", it does work normally. But even if you type your own full name manually (the result of the currentuser function), it doesn't.

user-a7206 2021-12-13T08:39:11Z

@[Helper] Jack McKalling, so this is Working as Intended?

Jack McKalling 2021-12-13T09:13:42Z

@unknown No, I was giving extra info. See the new Mojang notice at the top.

user-87879 2022-01-03T16:53:18Z

The reporter is inactive.

Jack McKalling 2022-01-03T18:03:56Z

@unknown No he's not 😛
(fixed)

[Mod] turbo 2025-03-28T15:13:44Z

After migrating to Jira Cloud, this is finally working as intended. Resolving as Fixed.