mojira.dev
WEB-7163

Cannot change shop region

Steps to reproduce:

  1. https://www.minecraft.net/en-us/store/gift/minecraft-java-bedrock-edition-pc

  2. Click "Change" button

  3. Choose any option (issue still occurs if default United States of America is left selected) and click Confirm

Expected result: no error

Actual result:

AN ERROR OCCURRED

Oops! Looks like something went wrong. Please go back and try again.

If you keep getting this error contact customer support to get further help.

 

Linked issues

MC-276556 Can´t buy minecraft in dollars Resolved REALMS-11971 Not letting me change location when purchasing realm Resolved WEB-7227 An error occurred when switching countries Resolved WEB-7258 Your website bug is violating our consumer right. Resolved WEB-7261 Hi please Im trying to buy the Launcher from Oficial Minecraft Resolved

Comments 3

still not resolved. can you help me?

I'm having the same problem, it comes up with a 404 error whenever I try to change my location.
Can someone please fix this or at least provide some steps to help?

Can you please attempt refreshing the appropriate region page (not the /error page, that will simply reload the error)?

For example, if your region was United Kingdom, try: https://www.minecraft.net/en-us/store/gift/minecraft-java-bedrock-edition-pc?region=gb

This appears to be a known issue the team is investigating. 

 

DustWolf

(Unassigned)

minecraft.net

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