Attempting to purchase dlc’s or add-ons (e.g. minecraft hero pack) from the marketplace routes users to //openStore and no content appears upon load completion. I’ll upload the console result separately in the activities below.
Comments 3
Hello Riyadh Karbary,
I would say that the marketplace is out of date which explain why it kicked you out, but I am not entirely sure why it logged you out of your account. My bests thoughts would be the URL isnt supported with your devices, the type of platforms you use for bedrock or java is in a different dates like ex: 1.18 is to old compared to 1.21, and maybe you should try to relog into your Microsoft account inside the Microsoft store to see if that resolve your issues.
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Does this issue still occur?
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Additionally, the marketplace automatically logs out users:
Process:
- Log in
- land on homepage (logged in)
- open shop (logged in)
- open marketplace (logged out automatically)
Attempt 1:
- (process as above)
- log back in
- sent back to home page (logged in)
- open marketplace (logged out automatically
Attempt 2:
- proceed on marketplace after the above (logged out)
- open add-on (any add-on has the same result)
- Click “get this item” (logged out)
- //openStore loads blank page
error:
/en-us/marketplace/pdp?id=c76bf516-044e-44ce-8989-ab06c2eab053#:1 Failed to launch 'minecraft://openStore/?showStoreOffer=c76bf516-044e-44ce-8989-ab06c2eab053&webSessionId=5vghWslkmi%2B1KUQz9Oa8Yh' because the scheme does not have a registered handler.
If marketplace does not let you purchase/”get” items whilst not logged in, then how are users going to be able to interact with the marketplace with the above in place?
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The above was attempted on two separate devices, yielding the same results.