Whenever attempting to log in to the feedback site, after a successful log in, it redirects you directly to a sign out screen and logs you out. Whoever isn’t already logged in via cookies is essentially locked out of the website.
Linked issues
duplicates 1
Comments 5
Nope, Chrome. Tested on Safari as well. The second I try logging in, I get a message saying I succesfully logged out.
This is a severe Microsoft issue, in which any accounts under the age of 18 or 21* will be automatically logged out of various Microsoft login-based websites upon attempting to log in. Setting your age to over 18 or 21 should fix this. This issue doesn’t happen to everyone.
Keep in mind that this is the most likely issue, but there may be another issue present, though unlikely. This shouldn’t be a Mojira issue.
*It is either one, cannot confirm which.
See WEB-6665
Can you confirm if you are using Firefox with Ehanced Tracking Protection enabled? This is a known issue preventing signing in to the feedback site. Enhanced tracking protection can be disabled per site. For more information see https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?re%20directslug=enable-and-disable-cookies-website-preferences