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WEB-6665

Feedback site keeps signing me out

Moderator Note by @[Mod] turbo

While the team is hard at work investigating and addressing the issue, we have some exciting news to share with you!
We've launched the official Minecraft Feedback Discord server, where you can directly submit your ideas, suggestions, and feedback to help shape the future of the game. Your input is incredibly valuable to us, and we're eager to hear your thoughts.

👉 Join us on Discord: https://discord.gg/MXxTqXnuD5

Please don't comment if you are also affected by the issue, and instead use the vote button to indicate that you are affected. Your comments are most valuable when they provide new information or findings.

Every time I login to the feedback, it signs me out saying; "Hang on a moment while we sign you out.". Then it says at the end; "It's a good idea to close all browsers windows.". Is it trying to bully me? Is it trying to keep me out?

Linked issues

MC-266994 Immediately autologged out of feedback website? Resolved MC-296212 MINECRAFT community feed back login broken Resolved MCL-24483 Immidiate log out when attempting to login to Feedback website Resolved MCPE-175904 Wont let me sign in to Minecraft Feedback, signs me out instead. Resolved WEB-6648 I can't log into Minecraft Feedback Resolved

Attachments

Comments 52

I have the same problem, and there are reports that others on Discord have the same problem as well.

Seconded

Jeanette Montgomery

I have tried logging in on my iPhone, iPad, and windows 10 PC. I have tried safari and google chrome browsers on iPhone and iPad. On PC I have tried google chrome and Microsoft edge browsers. I tried revoking access to the feed back website from my Microsoft account and then granting access again.  I am continually signed out as soon as I log in no matter what I have tried.

I just send a message to Mojang Support with the information suggested in the previous comment.

Same issue. Can't login.
I have tried multiple devices, multiple browsers.
I press "Feedback Login" I get redirected to the microsoft login page:
"https://login.live.com/oauth20_authorize.srf?client_id= ***"
After succesfully giving my credentials the site ask me if it should remember to keep me logged in on:
"https://login.live.com/ppsecure/post.srf?client_id= ***"
Hitting yes or no doesn't matter, it instantly starts the logout process:
"https://login.microsoftonline.com/consumers/oauth2/v2.0/logoutsession"
And finally I get redirected to https://feedback.minecraft.net/hc/en-us without being logged in.

I have contacted microsoft and minecraft support and nobody helps me. This is madness.
The issue is not with our devices or browsers, someone messed up the Zendesk authentication with the account migrations.

I am still having the same problem. I even tried borrowing a different device which wasn't connected to my devices. It still has the same problem. I have tried everything which has been suggested. Microsoft and the Feedback Team need to work together on this, or at least find a simple solution so that we can all fix it ourselves.

42 more comments

Can confirm this issue got fixed in the Minecraft feedback website, because I'm not getting signed out automatically after some minutes.

We have a winner!

FINALLY THANK YOU!!!

The issue is not resolved yet because when log in with the account and leave connected to the website after some minutes will get disconnected.

[MOD] Greymagic27

Hi.

This is now being resolved as the core issue here reported back in reported in 2023 is fixed.

If you are still experiencing this issue please get in touch with https://aka.ms/Minecraft-Support so they can assist you further, and create a new bug report detailing your issue specifically, with steps to reproduce and a video showcasing the issue.

[Mod] turbo

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Community Consensus

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