Angela Brereton

When I added my problem, there were so many similar reports, I just went with the one most like my own, as this one seemed more related to family libraries. Unfortunately, I cannot confirm the fix works because I purchased Minecraft through Amazon, so I cannot try the beta, and I am waiting with everyone else for the release of the update. Thank you, everyone, for the update on the progress of this issue, and best of luck.

I also have experienced this problem on my Samsung galaxy tab A P580 since the update on October 18th. Have noticed many reviews on both the Amazon App store and Google play with users having the same problem. Tried talking to Amazon support as well, and was told the same as OP. I have factory reset, wiped folders, uninstalled, reinstalled, both the game and the appstore, as well as other temporary fixes that have worked for others, such as opening without WiFi, installing new Amazon app store and then installing Minecraft through it, and nothing has worked. It is extremely frustrating, as we have recently made a few marketplace purchases and my child really wants to play. Most frustrating of all is the fact that people who have posted about it on the recommended help sites have been either ignored or rudely treated on the assumption that it is a pirated copy. It would just be nice to know what is going on. Thank you.