An email would be sent from a completely different website. This a bug report forum where you’ve been told to send an email to help get more information so the bug dev team can try and recreate the issue to fix it. How about trying to be a little patient while they try and figure it out. Complaining and acting like a jerk isn’t going to help anybody. As I previously said the people commenting from mojang on here are probably just mods and aren’t doing any of the behind the scenes work (again looking at you ghostcrawler). Now I don’t work in IT, nor make games but after playing world of Warcraft for a good 6 years straight and reading those forums, instant gratification isn’t going to happen and sometimes fixes take time (if they can recreate the problem). Speak up, and mention it but be respectful of people. Take a deep breath and go outside.
Now trying to be helpful and it may not work for you. When I’d get the failed to create profile on the launcher. Closing it and reopening it would “fix” the issue and I’d be able to play. Solo player, so no family account, and I’ve only ever had Minecraft for windows 10 (which became part of bedrock). I’ve been able to play Minecraft Java since shortly after 1.19 came out. Maybe that will help you, and if not patients will be the best thing you can do in the meantime.
Leewiis it’s because donut is probably either a forum mod like person or a lower level tech support and the place he is mentioning to send the info to are the “higher ups” doing more of the actual work to figure things out. Forum posters are generally “mouthpieces” with exceptions (looking at you ghostcrawler…). So don’t get mad and do as requested. I haven’t had the issue happen again so I didn’t send the email myself. Send the email and with the additional info given to the troubleshooters it might get a fix faster.
Don't know if this will help. Since my last comment a week ago (and I believe since the prior one) I haven't experienced this issue, including tonight upon getting home from work. Everything appears to be functioning as intended. But also to add since I didn't get screenshots of things, I bought bedrock more then 5 years ago as the Windows 10 version.
I already have a profile on Java. When I first launch the launcher after powering on my laptop, it’ll show “player” as the name and when I click to play the Java variation the pop up to create a profile occurs. Any name I type in prompts another pop up stating failed to make profile. If I close and reopen the launcher where it said “player” it will now correctly display “Ashtodd”.
Same problem here. Originally had bedrock only, now I have both. Happens pretty much only (as far as i recall it is the only time) when I first launch the launcher after turning my computer on.
Actually Greg “ghostcrawler” Street was a developer for World of Warcraft (actual dev) who took the time to get on the WoW forums and interact with fans and try and help. Truth be told I play Minecraft to pass the time and because my kids like it. Not really my type of game. Also being almost 40, I’ve come to realize that fixing bugs in games isn’t going to happen overnight. First they need to recreate it (this comes from having as much information from players experiencing the issue. Which is why a lot of games have a file that saves helpful information like the one donut referenced). Then they need to figure out how to fix it, test it to make sure it didn’t screw something else up, then expand that to a large player base (the snapshots they out out for people) and then go live. Going live can cause issues as well depending on the game, but because of the vast increase in users (probably most affected my mmos, or for Minecraft playing on servers). So don’t need to attack me for trying to point some things a lot of gamers, player bases overlook and throwing in some old school gamer humor into things. Want a company that can’t seem to fix a game that’s had the same bug for years. Try paladins apparently. Not a bad game if you can deal with the bugs and give you something to do while mojang works to try and fix the problem. Yelling and getting mad at them won’t magically solve the problem, especially when talking to a spokesperson (no offense donut. I am making assumptions and don’t know what you actually do).