mojira.dev

Benjamin Hernandez

Assigned

No issues.

Reported

MCPE-230511 Child account unable to connect or join any game after update to 1.21.120 Duplicate

Comments

Confirming that the solution proposed by Siebren Dijk works. I downloaded and ran the Gaming Services Repair Tool from the provided link (https://support.xbox.com/en-US/help/games-apps/troubleshooting/gaming-services-repair-tool), and it completely resolved the login issue. Thank you, Siebren!

The same issue.
Steps I have already taken with no effect:

  • Logged out and logged back in with the child account in the Minecraft Launcher, Xbox app, and Microsoft Store.

  • Verified and re-enabled all multiplayer and communication permissions for the child account on both account.xbox.com and the Microsoft Family Safety website.

  • Used the "Repair" and "Reset" functions for both Minecraft Launcher and the Microsoft Store app.

  • Completely uninstalled and reinstalled Minecraft.

  • Logged into the affected PC with the parent account (it works), then logged out and back in with the child account (still doesn't work).

It appears the update has broken authentication or permission handling for child accounts within a family group.