Brendon Young
Assigned
No issues.
Reported
No issues.
Comments
Ditto. Decided to get a new Realm for the update, as my last one expired. However, I am now stuck with the exact same messages, unable to create a new Realm or revive my old one. I was using the Windows 10 Bedrock Edition v 1.16.0
An update for all the others who find themselves here with the problem. This probably won't work for everybody, but hopefully can help some of you. Looking inside the game under Subscriptions, I could see that even though my purchase went through, I didn't have access to Realms, which is why my Realm couldn't be created. I was able to contact Xbox support, who manages most versions of the game, regardless of platform, and they refunded my purchase. I then tried to re-purchase the Realms subscription, but on a different device (my Xbox One), and this time it went through and I was able to create a Realm and play on it.