Bretton

The windowed mode solved the problem.

This may require a new ticket, but the lighting (glowstones) don’t work when ray tracing is active. Can you share the fix with me?

Thanks for all your help

I am able to access and download the RTX packs in Preview. When I go back to Bedrock the RTX packs are shown as downloaded. However….. solve one problem, find another. I am able to create the world, but I cannot use ray tracing. When I select ray tracing the screen goes black. Also, I cannot enable ray tracing from the main screen. Only the in-game menu, and the RTX skins do not appear anywhere except in the marketplace. I can’t use them in my realm.

I did that. I just went through and made sure everything was correct, and I’m still having the same issue.