Chainsoff
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This issue is going to take weeks/months to fix, please don't post comments like this.
I have created a private tracker but I think someone on the Jira side of things needs to assign you. MCPE-75881
Just did a speedtest and I have 65 Mbps down / 19 Mbps up. I understand why Microsoft thinks this is due to internet connection issues, since this was the case on many Apple products. However this version of the bug on Samsung Galaxy A models has nothing to do with internet, and is caused by updating to Android 10 from android 9 somehow
In reply to GoldenHelmet's comment
"Re: getting the error with no XBoxLive account - when you do not use an account you are still able to access the marketplace and character creator and download free items (and possibly purchase items in some way–that I don't know) to your local device."
On the Samsung Galaxy A70, and probably other A devices it's not possible to access the marketplace even with no Xbox Live Account, character creator content is also unavailable. Both receive the -9 error message.
Can confirm this happens on Samsung Galaxy A70 after upgrading to Android 10 on both 1.14.30 and 1.14.60 versions.
I can't log in on both my Xbox Live accounts on Android 10.
Windows 10 & Xbox work fine for both accounts.
This Kelly hecknell asked us to create our tickets 2 weeks ago, and hasn't responded since, not on private threads or on this one. Is he/she even working as Microsoft? How are we supposed to help like this?