Claire Bertram
Assigned
No issues.
Reported
Comments
Have installed update 1.2.15 but purchased worlds etc still not there and coins still at 0. Have tried the restore purchases button but nothing changes. Already have the free “Legacy skin pack” but this hasn’t helped either. Am going to have one very upset 10 year old when she comes home from school.
Have just restarted the device but this also does not work.
Our issue has previously been reported under ref : 32076. The issue is with an IPad mini 4 iOS version 11.3 and purchases from the store are paid for via my Apple account. This issue began with the 1.2.13 Minecraft update but has continued now we have the 1.2.14 update.
It is an iPad 4, version - 11.2.6 (15D500)
Hope that helps
Have just installed update 1.2.16 but the issue still hasn’t been resolved for either the coins or the purchased items. None have been restored. I have tried all the workarounds previously suggested in this comment string but none work. Gutted.