mojira.dev

Conrad Lang

Assigned

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Reported

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Comments

RE: https://bugs.mojang.com/browse/MCPE-102530?focusedCommentId=885171&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-885171

 

Fwiw, I enabled my integrated nVidia GT 540m and seems like it's using the discrete graphics and not hanging on the red screen anymore.

  • Windows 10 version 21H1 build 19043.1165

  •  Intel HD graphics 3000 driver 9.17.10.4459

  • nVidia Driver 391.35

  • Minecraft 1.17.11

See attached DXDiag report and intel system information report as well as screenshot showing Minecraft running on the nVidia GPU.

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@Auldrick Just for reference, I do use Jira at work so I was wondering how I'd know when an issue is "mature" and "reported to Mojang" since there's nothing that indicates this unless I've missed it.

Disabling the nVidia GPU in Device Manager does allow the game to run but it's quite laggy and you can definitely see it's low framerate and not good on the eyes.

If you're desperate to play then you could but I think this would just give me a headache.

I won't let my son play like this but at least he can claim the Christmas "gifts" from the marketplace.

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Just updated to Windows 10 20H2 and same behaviour.

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@Csirro: What version and build of Windows is it? I haven't updated to Windows 10 Version 20H2 - I might give that a try as well.

Some information on my system that may help Mojang diagnose the issue.

  • Similar symptoms as others

  • Solid red screen after Mojang logo fades.

  • Can hear Minecraft music.

  • Cannot interact with screen besides full-screen or window mode.

Notes:

  1. I've read that driver updates are not working but just stating my setup for context.

  2. I've tried some suggested solutions without success - will detail below.

  3. I can't disable Intel graphics in the Bios since it's the Dell OEM bios so no useful settings there.

  4. I'm not sure why there's mention of Direct 3D DDI 11.2 but my driver says Direct3D DDI 11.1

 Hardware summary (the details are in the DXDiag report):

  1. Dell XPS 15 L502X laptop

  2. Intel(R) Core(TM) i7-2670QM

  3. Intel(R) HD Graphics 3000

  4. NVIDIA GeForce GT 540M - This is nVidia switchable graphics so it has to pass through from the Intel integrated graphics.

 Software and driver summary

  1. Minecraft for Windows 10 version 1.16.1xx used to run nice and smooth.

  2. Minecraft for Windows 10 version 1.16.2xx starts, shows the Mojang name, the name fades and I'm left with a red screen; no flashing; just solid red.

  3. Windows 10 has the latest updates including optional updates installed.

  4. Latest nVidia GeForce drivers installed (it's old; no updates since 23/03/2018 11:00:00 AM).

  5. Latest Intel drivers installed

What I've tried:

  1. Disable the Intel display adaptor in device manager and restart Windows.

    1. I'm able to run Minecraft but it's using default Windows drivers so has a very low framerate (stutters on main menu).

  2. Both Intel and nVidia display adaptors enabled in device manager; GeForce 3D settings (global and MineCraft app) use nVidia graphics and restart Windows.

    1. Minecraft hangs at red screen; does not appear to be using nVidia graphics according to the nVidia "GPU Activity Icon" in the system tray even though other apps are using it.

  3. Both Intel and nVidia display adaptors enabled in device manager; GeForce 3D settings (global and MineCraft app) use integrated graphics and restart Windows.

    1. Minecraft hangs at red screen; does not appear to be using nVidia graphics according to the nVidia "GPU Activity Icon" in the system tray even though other apps are using it.

  4. Changed the Windows "Graphics Settings" to "Performance" for the "Minecraft" "Desktop App".

    1. What's interesting or odd is that Windows settings only shows "Intel (R) HD Graphics 3000".

    2. I've never looked at this setting before so don't know if it was different.

    3. What I know is that game performance was good (no stutter or lag) when playing previously and seemed smoother than my desktop PC (Intel HD Graphics 4600 only - don't have discreet graphics on that setup) so it's likely the laptop was using the nVidia graphics at that time, not the Intel HD graphics 3000.

Attachments:

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