Coutts

This has been difficult in our household too, especially since one child poured all his savings and time into the game and the other one didn't (and is, therefore, none the wiser). I know it's been a long time, but I really believe that Helen is doing all she can to make this right. What else can any of us do right now, but wait? ¯_(ツ)_/¯

How IS Minecraft deciding who gets the hotfix? We are still locked out. My boys (9 & 5) have been super patient, but if everything built is gone even after a proper hotfix, I think the words Minecraft and Mojang may be mud forever more in this household, which would be really disappointing. I agree with Tammy, what compensation will these kids get?? They are heart-broken.

Hi, my sons are using Minecraft PE for iPad (both on version 11.3) with iOS. They've been experiencing the same issue everyone else has: all coins and purchases gone! We haven't reported it previously, but been following this issue. Just then we installed the update 1.2.15 and it didn't fix the issue, even with 'purchasing' the free legacy pack. Please keep working on a fix. While we were waiting for the 1.2.15 update to finish my 9-year old said "I can love Minecraft again!". It was heart-breaking (if a little melodramatic).