mojira.dev

DETRINA C KOFROTH

Assigned

No issues.

Reported

MCPE-102474 2 of my packs are stuck in download Duplicate

Comments

I am sorry Andrew but I no little about the IOs. 

I did try deleting the problematic packs from the main settings area but they actually did not delete. 

Instead I turned off the auto updates button. And then when I activated the packs individually, they downloaded and installed and the problem resolved itself. 

Now the blue exclamation mark is gone and the packs are working again. 

Jesse, there is no way to reinstall the packs from Microsoft outside of the bundle. Believe me I looked at this problem from every angle I could think of.

I didn't want to uninstall and reinstall the whole bundle for fear of losing the 1000 coins I received as part of the package. 

But as I said above I found a workaround that fixed the problem for me.

I can't believe I fixed my own problem. As soon as I requested a refund from Microsoft I fixed the problem myself. 

When you first open the game go to settings and turn off auto-updates. 

Next click Global Resource and activate the packs with the problem, one at a time. This triggered the pack to download and install. 

Do the same for any packs that are stuck. Let each one fully download, install and activate before doing the next one. 

I feel like a fool. I had countless emails from support and not one single person told me to do these steps. I also spent hours poking around on the internet following one lame article after another that did nothing. 

I am very new to Minecraft and don't get to spend much time on the game. 

Now if someone could address why the fact that I own the game does not sync to Xbox Live or Minecraft.net or even Mojang, I would be all set.