hey guys was able to fix! Girlfriend was having the same issue. windows update showed graphics driver was up to date… but issue persisted. Went into the Intel Graphics Command Center - then support, online resources, download Graphics driver. It’ll take you to the intel website click ‘get started’. download and install all. click thru next a couple times, and do a fresh install of your drivers. itll get rid of the old drivers and install the new one(s) directly from Intel. Fixed for us! Good Luck yall.
hey guys was able to fix! Girlfriend was having the same issue. windows update showed graphics driver was up to date… but issue persisted. Went into the Intel Graphics Command Center - then support, online resources, download Graphics driver. It’ll take you to the intel website click ‘get started’. download and install all. click thru next a couple times, and do a fresh install of your drivers. itll get rid of the old drivers and install the new one(s) directly from Intel. Fixed for us! Good Luck yall.