David Adams
Comments
@jonathan - can't sign out of the account on the minecraft app as we can't get into the app to start with. I think we'll just remain patient for a fix, I'm sure they're working on it, should be relatively easy to reproduce the problem from their end..
Thanks for confirming Claire, I just thought it might be a compatibility issue between the app and xbox child restrictions. The app was running fine on my nephews iPad until we setup his Microsoft account to be a part of a family and set up his access.. immediately after the app started crashing.
Is it safe to assume that everyone that has this problem has kids with restricted xbox accounts? Anyone signing in with an account that is not a 'child' account?
My nephew is having the same issue on his iPad mini, he's running Minecraft 1.13 and iPadOS 13.2.2
This actually started happening just after we updated his xbox/microsoft parental controls, not sure if it's related but it was running just prior to that on previous version of Minecraft and on iPadOS 13.1.x - when it started crashing I updated Minecraft and iPadOS to the latest versions but the crash kept occurring.
Alright, thanks! 🙂
So there is no maps whatsoever in the game? The pocket edition is the same as the Windows 10 Edition? I have it on PC by the way, not on a mobile device.
@sophie My nephew's iPad Mini is on the latest version of iPadOS, he was getting this error before we updated to Minecraft 1.13 and then also after we updated to iPadOS 13.2.2 - it was working until we imposed the xbox parental controls.. seems to be something different for everyone!