Deborah Garcia

@Mega_Spud
I was able to check my daughter’s iPad-
Since I was fully refunded by Apple yesterday, pressing “Restore Purchases” was a null and void. I attempted to purchase from the store as usual but it was not allowing me to complete purchase because it was unable to connect to the store but I checked my wifi connection and it was up and running. I restarted the iPad and tried again but I was still unable to begin transaction. I then decided to make a Xbox live acct to sign in. I made a new Microsoft email created a new gamertag-signed in- then finally, I was able to re-purchase coins to download Adventure Time Mash-up. So far, it’s working; however, I am not to please that we HAVE to sign into Xbox live in order to purchase.

I don’t have the iPad with me at the moment but as soon as I do, I will.

Thank you!

I contacted Apple, they gave me a full refund for all four mash-ups- Halloween, Adventure time, Norse Myth, Chinese Myth—I will wait until we can repurchase again. I guess. Please comtinue to keep us posted.

11.2 IOS
Just now my four year old daughter was complaining that she was not able to log into her Halloween mash-up world. I checked her iPad and all four of the mash-up (25$bucks worth) of her add-ons are locked after purchase. Please help us fix this. Her dog passed away suddenly and minecraft has helped her keep her distracted and somewhat content during this time of hardship.
Also, pressing the [Restore Purchases] button did not work. I restarted her iPad, nothing. We never logged into xbox live-we do not have an acct with xbox live so all purchases were left on the device only.
Welp!