I purchased this game this morning for my kids kindle fire 8 kids edition tablets. I used the tablet to purchase and download the game using my main profile. I then added the content to my kids "Amazon Kids" profiles. I went into their profiles and installed the game. The game runs but will not create or load a world. I get the same "Something went wrong" message. I shut off the age filter for their profiles. I spent an hour with Amazon Tech Support and they finally sent me here. The game runs properly when using my profile but not the Amazon kids profiles. There is 7.3 GB of free space on the internal storage.
Game version 1.16..201 Device name Fire HD 8 (8th Gen) Device system version: Fire OS 7.3.1.7
Dugald A. Campbell
I purchased this game this morning for my kids kindle fire 8 kids edition tablets. I used the tablet to purchase and download the game using my main profile. I then added the content to my kids "Amazon Kids" profiles. I went into their profiles and installed the game. The game runs but will not create or load a world. I get the same "Something went wrong" message. I shut off the age filter for their profiles. I spent an hour with Amazon Tech Support and they finally sent me here. The game runs properly when using my profile but not the Amazon kids profiles. There is 7.3 GB of free space on the internal storage.
Game version 1.16..201
Device name Fire HD 8 (8th Gen)
Device system version: Fire OS 7.3.1.7