Minecraft Store item #6 for $9.51 (canadian) on Mar 29/18
Minecraft Store item #10 for $15.67 (canadian) on Mar 28/18
There should be 2,740 minecoins but the minecoin counter on the top R of screen shows up as "0". She is understandably upset & it was a VERY frustrating procedure to try to figure out..being locked out of the Microsoft didn't help.
I read that refunds are possible within 15 days. Let this official notice that I want a refund unless you get it fixed BEFORE April 10, 2018. If not, process the refund for BOTH of these purchases.
ELAINE VERRIER
My daughter bought two items:
Minecraft Store item #6 for $9.51 (canadian) on Mar 29/18
Minecraft Store item #10 for $15.67 (canadian) on Mar 28/18
There should be 2,740 minecoins but the minecoin counter on the top R of screen shows up as "0". She is understandably upset & it was a VERY frustrating procedure to try to figure out..being locked out of the Microsoft didn't help.
I read that refunds are possible within 15 days. Let this official notice that I want a refund unless you get it fixed BEFORE April 10, 2018. If not, process the refund for BOTH of these purchases.