One thing I have noticed, I get the EXACT SAME issue, completely identical when trying to play "Grounded" on the PS5. I am wondering if there is a problem with the account linking process between PSN and Microsoft accounts, particularly when the username on the PS5 account has been previously changed. After making this observation, I also wonder if it is the case that Mojang will be unable to fix this bug as it lies with the accounts themselves.
If I had to take a shot in the dark, I would likely guess that a remnant of the old PSN username is still stored somewhere after changing it, and that creates an issue when trying to link accounts. I am going to attempt to call both sony support, and microsoft support tomorrow and push to get it resolved. but realistically, having Mojang reach out directly to them rather than end users may expedite any required actions.
Frankie Smith
One thing I have noticed, I get the EXACT SAME issue, completely identical when trying to play "Grounded" on the PS5. I am wondering if there is a problem with the account linking process between PSN and Microsoft accounts, particularly when the username on the PS5 account has been previously changed. After making this observation, I also wonder if it is the case that Mojang will be unable to fix this bug as it lies with the accounts themselves.
If I had to take a shot in the dark, I would likely guess that a remnant of the old PSN username is still stored somewhere after changing it, and that creates an issue when trying to link accounts. I am going to attempt to call both sony support, and microsoft support tomorrow and push to get it resolved. but realistically, having Mojang reach out directly to them rather than end users may expedite any required actions.