Gregory Van Dorn

Auldrick. Mojang support and Xbox support on twitter are both directing people to this specific bug report for this problem. So are multiple people on Discord. I suspect that’s where a large influx came from, not a misreading of the Summary Line.

For people affected by this bug, the Nintendo Switch has no online functionality, marketplace included. The 4 attempts workaround did not work, and creating another local account on the Switch requires us to buy another online pass for the switch, to say nothing of the Realms we are paying for, running, and now can’t access.

Who are the community managers and how do we contact them then? Where do we actually go for status updates then? Or even an acknowledgement that theirs an issue. Every other avenue of support is shrugging their shoulders and sending us here, including Mojang Support on twitter, Xbox Support on twitter, and even the official Discord channel.

I signed up specifically for this bug. Cannot sign in on Nintendo Switch. I can confirm that deleting save data and starting from scratch will allow me to sign in again, but this is unacceptable after the hundreds of hours put into our worlds.