Also having this problem. I purchased a couple of skin packs for my son a few weeks ago. Earlier this week they were locked. I assumed it was a glitch after an update and re-purchased one of the skin packs. It was relocked the next morning. Also, purchased city life and that relocked the next day. My son, who is autistic, is extremely upset by this.
Gwen Ledford
Also having this problem. I purchased a couple of skin packs for my son a few weeks ago. Earlier this week they were locked. I assumed it was a glitch after an update and re-purchased one of the skin packs. It was relocked the next morning. Also, purchased city life and that relocked the next day. My son, who is autistic, is extremely upset by this.