Haibara Ai

Assigned

No issues.

Reported

WEB-5238 Unable to migrate account Duplicate

Comments

Haibara Ai on WEB-5190 2021-10-04T04:37:59Z

Some time ago I received a notice to migrate my account, but no matter what I did, I was unable to successfully migrate my account and still can't.
I have contacted support before and although they said it had been resolved, I am still unable to migrate.

Haibara Ai on WEB-5190 2021-09-30T17:12:55Z

I have tried again many times with different methods but still no success.
I was just thinking about what you said earlier about "illegal ID characters", is it because my XBOX ID is in Chinese that causes this problem? Because I can't change my username on my account anymore.

[media]

Haibara Ai on WEB-5238 2021-09-30T13:40:52Z

@Greymagic27 But the problem isn't solved!

Haibara Ai on WEB-5190 2021-09-30T13:20:37Z

I have tried again four times

Haibara Ai on WEB-5190 2021-09-30T13:09:05Z

Still not working

Haibara Ai on WEB-5190 2021-09-30T12:57:41Z

I tested it with my account and still got the message in the picture, it didn't migrate properly