Jeanette Simpson

Same here with iPad. It crashes. I did a bug report and they replied that they are “monitoring it” and set the ticket to “resolved”. But it isn’t resolved for me. I still cannot get into it without immediately crashing. I’ve requested my money back also. I read on Reddit that this has been going on for a couple months at least. Very frustrated.

This issue has been going on for a while and you have said in previous bug reports that it is being monitored. May I ask what we are to expect as a time frame for the fix? Is there any advice as to how to fix it? I feel frustrated that you “resolve the ticket” and I still cannot use the program. I look back in forums and realize this has been going on for some time and I don’t know what the fix is.