Jeff Isbert
Assigned
Reported
Comments
How is Minecraft determining who gets fixed? My to daughters are still locked out. If they are going to lose what they are working on now, to replace what was lost, it is almost as bad. The .16 hot fix did nothing for us.
How did you get 1.2.16? Iām at 1.2.15 and there are no updates for me? Although, since it does not work, it may not matter and I also do not want to tell my kids there is a fix only to find out it does not work. Nevertheless, please let me know how to get the 1.2.16 version
Update fixed one daughters issue but not the others. She is still missing all coins and locked out of worlds.
Yes, contact Apple directly. They were very helpful. Did a chat with them.
Sent email to Mojang about this issue. Still waiting for response. After update, daughter lost worlds, coins, entire saved work. Now youngest daughters iPhone auto updated and she has the same issues. Lost a lot of money and more importantly months of creations. Has anyone heard how to fix this? Major error.
How do we verify we (our children) are on the list?