This is not a technical support issue, I have been kicked while riding a minecart and while be carried by water currents, I don't see how either of those instances can be considered idling. To make it worse the only we've found to "fix" this problem is the command /setidletimeout <minutes> and the owner/payer of the Realm is unable to execute said command.
So there are two issues here, the idle kick (which seems to be input based instead of movement based) makes no exception for minecarts (or any other "vehicle" I assume) or being moved by external things like water or mobs and that an already existing command meant for multiplayer doesn't work on Mojangs own service.
This is not a technical support issue, I have been kicked while riding a minecart and while be carried by water currents, I don't see how either of those instances can be considered idling. To make it worse the only we've found to "fix" this problem is the command /setidletimeout <minutes> and the owner/payer of the Realm is unable to execute said command.
So there are two issues here, the idle kick (which seems to be input based instead of movement based) makes no exception for minecarts (or any other "vehicle" I assume) or being moved by external things like water or mobs and that an already existing command meant for multiplayer doesn't work on Mojangs own service.