John Styskal
Assigned
Reported
Comments
Now I can't even join my realm. What is annoying is the lack of communication you all are giving us, yet you continue to take our money for a service we are not receiving. The least you could do is keep us updated, otherwise you could end up with a class action lawsuit on you hands.
Still doesn't work
You just billed me my $7.98 for this month, am I going to get to play this time?
Exactly what Scott said!
Still is having issues. It loads every time, however only an area about 100 blocks big, then it kicks me out after about 5 minutes of play
I saw that you all did an update on the Switch, that did not fix the problem, same issues on Switch and Adroid devices. I can access my realm but only an area of about 100 blocks, then it kicks me out after about 5 mins. When I download the level it either fails to load or glitches and kicks me out.
This is third week that I have not been able to access my realm. I pay my bill every month for this service that I am not receiving for a significant amount of time. I am starting to become very disgruntled with this service and may have to cancel my membership if this does not get resolved now. We have all been very patient and your response to our complaints have been very much lacking.
Still not working for me. It will let me join, but only in about 100 squares worth of my realm, then after about 5 mins it crashes.
It did make it so that I am able to join more frequently, but it still is very buggy and crashes every time. I am able to join my realm, but there is only a certain area that loads, and then it crashes.
When the realm does work again has saved nothing that I did last time (not that it works for long enough for me to do much)
My realm still will not load. It says that it is building terrain and all of that and then it says "disconnected from Server"
My realm is still not working. This has been happening since Friday.
Steps to Reproduce:
1. go to realm to play
2. click on realm
3. wait forever for realm to load
Observed Results:
(Briefly describe what happens)
says that it is building terrain and all that stuff it does before you join, then you get a message that says "Disconnected from Server"
Expected Results:
(Briefly describe what should happen)
It should load my realm and let me play.
Realms hasn't worked since Friday!
I have been having the same problem sine the last update. I either cannot join the realm, or when I try to use a backup (not all of which will work) but when I find one that does work it only works for a few moments, then it crashes and kicks me out. When it is working it is super buggy, lags a bunch, freezes, and chests and switches don't work.
Tried downloading the level to play on my device, but that downloaded level crashes or won't load too.
I have tried all weekend and no luck. This happens on my switch and on all of my android devices!
I have been having the same problem sine the last update. I either cannot join the realm, or when I try to use a backup (not all of which will work) but when I find one that does work it only works for a few moments, then it crashes and kicks me out. When it is working it is super buggy, lags a bunch, freezes, and chests and switches don't work.
Tried downloading the level to play on my device, but that downloaded level crashes or won't load too.
I have tried all weekend and no luck. This happens on my switch and on all of my android devices!
I am using just standard minecraft, no experimental add ons, just meat and potatoes minecraft
This problem is still ongoing now I can't even log in it just boots me before loading the realm.. We would appreciate some sort of communication I know you all say it takes a long time to fix these things but what doesn't take a long time is giving an update to these problems. We are paying Money for a service that we're not receiving and the least you could do is tell us what's going on.