mojira.dev

Jonathan Axford

Assigned

No issues.

Reported

MCPE-97885 Minecraft Windows 10 Edition Crashes on Launch Duplicate

Comments

Since 1.17, I have been able to hear the game music on my Surface Pro X

On my end, after updating to 1.16.100 (1.16.10004.0), I no longer experience crashes on log in to XBL

For the noted possible solution, I have not migrated my email address, so that seems unlikely to be the cause. As it is quite a hassle to clear my credentials and resync them, I would rather a better solution be found

Edit: Performing the account removal did not work

FWIW I did use the search feature and could not find a similar issue after 3 pages of results. I know it's annoying to open duplicate issues, but JIRA's search often leaves a bit to be desired (And my company uses it too, so I use JIRA daily)

I will add some notes to that issue as the proposed solution there does not work

I've also had this issue a bunch, and I think it may have just claimed my Dragon Egg, which I can never get back

Further testing suggests that the bug relates to XBL services. If I stay logged out of XBL, the game does not crash. Shortly after authenticating however, the game will crash.

I have collected an event log of this 

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
 <System>
  <Provider Name="Application Error" /> 
  <EventID Qualifiers="0">1000</EventID> 
  <Version>0</Version> 
  <Level>2</Level> 
  <Task>100</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2020-08-26T13:53:18.0326684Z" /> 
  <EventRecordID>40361</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="0" ThreadID="0" /> 
  <Channel>Application</Channel> 
  <Computer>Viper</Computer> 
  <Security /> 
  </System>
 <EventData>
  <Data>Minecraft.Windows.exe</Data> 
  <Data>1.16.20.3</Data> 
  <Data>5f236859</Data> 
  <Data>Minecraft.Windows.exe</Data> 
  <Data>1.16.20.3</Data> 
  <Data>5f236859</Data> 
  <Data>c0000005</Data> 
  <Data>013d1ad4</Data> 
  <Data>21b4</Data> 
  <Data>01d67bb030baa5e0</Data> 
  <Data>C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_1.16.2003.0_arm__8wekyb3d8bbwe\Minecraft.Windows.exe</Data> 
  <Data>C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_1.16.2003.0_arm__8wekyb3d8bbwe\Minecraft.Windows.exe</Data> 
  <Data>9d718130-4316-4f40-ab73-5f8ffab0b1eb</Data> 
  <Data>Microsoft.MinecraftUWP_1.16.2003.0_arm__8wekyb3d8bbwe</Data> 
  <Data>App</Data> 
  </EventData>
  </Event>