I also have the same issue, I already spoke with the Minecraft customer service but unfortunately the did not give me any solution, I played and got the message to claim the cape but once I went to my cosmetics I do not see the cape or any of the rewards for play on the server, I also voted in the launcher but I still not receiving any of the rewards for playing, I want the cherry cape at least back in my bedrock account because I claimed it
I also have the same issue, I already spoke with the Minecraft customer service but unfortunately the did not give me any solution, I played and got the message to claim the cape but once I went to my cosmetics I do not see the cape or any of the rewards for play on the server, I also voted in the launcher but I still not receiving any of the rewards for playing, I want the cherry cape at least back in my bedrock account because I claimed it