Can't launch Minecraft for Windows 10. It has been happening for almost a month. When we click on the app (which is installed on our PC), just the red screen comes up. It used to at least play the music, but now nothing happens. It just sits there. We have tried many of the recommendations from Microsoft and from your website but nothing seems to help. We have uninstalled and reinstalled, and reset the app. We also tried the workaround that was suggested above. We still have a red screen as shown in many of the attachments above.
Kristin Gardner
Can't launch Minecraft for Windows 10. It has been happening for almost a month. When we click on the app (which is installed on our PC), just the red screen comes up. It used to at least play the music, but now nothing happens. It just sits there. We have tried many of the recommendations from Microsoft and from your website but nothing seems to help. We have uninstalled and reinstalled, and reset the app. We also tried the workaround that was suggested above. We still have a red screen as shown in many of the attachments above.