Kyle Larson
Assigned
Reported
Comments
Max, I just did some digging in JIRA. looks like Mojang is tracking this issue under MCPE-109870. They just haven't gotten to this one to close it yet. Pls add your vote as they affect how soon the issue will be addressed, if at all. I just followed the suggested fix in the comments. I too had to add myself as an admin to that folder and change the ownership. It appears to be working now with my original setup using an active DP-VGA conversion cable. Although the game resolution appears to be less (i.e. items appear closer/larger than they did before).
good luck!
UPDATE!
I've been watching the Minecraft community-support discord and there are a lot of people unable to launch the game after the 1.16.200 update. Many of whom have an AMD Radeon graphics card or only on-board video (lap-tops).
I use an AMD Radeon HD 7700 Dual-DP graphics card. It is not all that powerful, but up until this last update, it has done just fine. It did start to lag a bit after the 1.16.3 update. There were reports on the Minecraft community-support discord of AMD R200 series cards as well.
There have been a lot of suggestion to address the issue. None of which have resolved it.
Items I have tried (and because I am dealing with windows, a reboot was performed after each of these steps):
Checked for and installed Windows updates.
Updated the AMD Adrenalin display software.
Updated the Display drivers.
Uninstalled Minecraft.
Reinstalled Minecraft from the Microsoft store.
Disabled all features of the graphics card For Minecraft app. (Anti-Lag; Chill; Image Sharpening; Enhanced Sync; Anti-Aliasing; Anisotropic Filtering; Texture Filtering; and Tessellation).
Globally disabled all enhancement features of the graphics card.
Tried the on-board video hardware.
All had the same result... No menu display on the launch screen.
The only item that I do not recall being mentioned anywhere is the monitor cable type. I use active conversion DP-VGA cables from my personal PC. I run multiple workstations and utilize input switching on the monitors. The higher quality inputs are required for professional work.
I tried swapping out cables. All of which have active conversion (powered): DP-DVI; DP-HDMI and using the On-Board DP and HDMI video outputs. I did get the on-board HDMI-HDMI to work a couple of times after hot-swapping cables. But it didn't last long.
I did eventually poke around on the empty launcher screen and it does appear the menu buttons are active (not always in the center of the screen). I tried to launch the game blind and finally get one of my worlds to open. Display was unusable. Same as the first and third images added by Max H
Please fix ASAP!
Update: Reinstalling from the Microsoft Store did not resolve this issue. Software is unusable!
I can confirm this issue. Suspect that minecraft updated this morning. Home screen is unusable as only the nether background animation is displayed/playing. Dropped in an additional screen shot (UnusableHomeScreen.png).
Minecraft Bedrock Windows 10 Ed. (Not JAVA)
Sorry, I should have been clearer. Guess I too used to being in JIRA....
There have been multiple reports (JIRA; i.e. the software behind the bug reporting) opened for this issue. There is a BOT (Arisa) that normally catch duplicates. There is also a group of people that monitor them. Usually the first report is used to track the issue. Either through rejection or fix and integration. For this bug with the AMD video cards, it appears to be tracked under MCPE-109870. That was the issue I was asking you to vote on. Last I checked there were close to 100 votes and over 70 watching. Eventually, someone will look at this one and close it as a duplicate with a message: "Thank you for your report!
We're tracking this issue in MCPE-109870, so this ticket is being resolved and linked as a duplicate."