Was literally told to come raise a bug here by your twitter support, I too thought it was a waste of time but here we are.
I also got this issue, showing me 0 coins even though we have 500 or so left, then I went to manually buy some through store (with PayPal) as sale was ending on the 2 items wanted (sky lock and Dino one).
Ms took my money coins still haven't appeared and now sale on those items is over so I have bought coins I don't need for items that are no longer on sale. Tried for about 30 mins to an hour to get it working rebooting router, computer, uninstalling/reinstalling mc but nothing worked and now far worse than any of this... I have an angry child who thinks I stiffed him on 2 mc levels lol
How is this resolved?
Just so there is no ambiguity the issue here is that if you are hosting a bedrock world on a local pc network (aka LAN, not Internet) the ps4 will only connect to that server if you have ps+.
Ps+ should not be required as I am not using their infrastructure for playing I am using my own local area network.
Just to confirm here is the acceptance criteria for this bug.
Scenario: Can join bedrock server on LAN without PS+
Given I have a Ps4 without a ps+ subscription
And I have a pc hosting a bedrock server on local network
And both devices are connected to same local network
When I attempt to join the pc game from the ps4
Then I should join the game
Currently the acceptance critiera fails as the when phase triggers a ps+ subscription dialog which stops connection unless you pay for a subscription.