Leewiis
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Assignee: Unassigned
Does that means there no Mojang employee working to find out how to fix this big of a problem? I have not seen a bug in this bug reporting web with this many upvotes and still with many people apporting information and all the files required for them to fix the issue, this issue was first registered at 2021. And we still can't have a game we've have legitimately bought. Just imagine buying a game and not be able to play, spending those savings of you to play that fun game with your family or friends with a great hype, and then find out that you can't create your username and that restrict you from playing, then find out that it's not your fault, we are doing nothing wrong and there's many other people with this same issue!
I wonder what would've happened if this game was in a store like steam, it probably would have a ton of negative reviews, and it would be in the gaming news
We have already waited too long for this, it really doesn't seem much complicated, there's an evident lack of communication between the team working on the launcher, the team working on the website, and the team that manage the Microsoft servers that are hosting the account information and the licenses
Ashtodd I think your fanatism is making you blind as a consumer.
This is not an appreciated project anymore. Minecraft is becoming just a money making title with Mojang being forced by Microsoft to just work.
work. as it is
The 1.19 is the perfect example of this. Promising things you know you can't accomplish, isn't it fooling us as consumers. Are we "ghostcrawlers" for complaining? it is the most sold game in the earth. I don't think I'm wrong.
I think they are getting really comfy. And as big as the community is getting, it should have more devs working on it. Just a popular opinion.
I JUST DID WHAT YOU SAID BUT GUESS WHAT. instead of accepting a more detailed email than the first one I sent, in which I INCLUDE A FULL VIDEO. and the launcher_log.txt file, the xbox gamertag and how I got the game. YOU JUST REJECTED IT AUTOMATICALLY
Please I'm begging MOJANG this is being a pain I can't do anything else to HELP YOU FIX this.
For the glory of Jesus Christ I just detailed everything STEP BY STEP THERE and you just copy-pasted a message 👎😞
Same problem here.
I bought Minecraft Windows 10 edition yesterday taking in count that I could play JAVA as well with just that buy.
To clarify, I bought it from a web that sells key, and the w10 game itself works fine, there's no issue and everything seems fine. No issue with the redeem, the game shows as mine on the product list and the transaction history.
The steps I did (ON WINDOWS 10) ** (I'm clarifying the OS because the issue was different on macOS. Taking that in count my guess is that there's a problem with some licenses overwriting from serverside, so it's not a client issue)
(HAD MINECRAFT JAVA ED. BEFORE (WITH THE GAMEPASS) AND COULD NOT CREATE A USERNAME EITHER)
Redeemed the I think called "Prepaid PIN" into the Microsoft Store
Open Minecraft Launcher as I just bought the game, log into the same account I bought it
Click play button, wait, the launcher asks me to create a username, I enter my desired username but the issue occurs
Search about it on the internet
Tried everything I read. Changed all the accounts (Microsoft Store, Xbox App, Xbox console companion) to the one I have Minecraft bought in, updated everything, making sure I have all the necessary components that xbox live requires.
Tried again, did not work, uninstalled everything, making a clean install and trying again. Did not work
Realizing how UNNECESARY is the time people have spent to find out that this is in fact, an error, just because someone is not doing a proper job at Microsoft/Mojang.
Here I am waiting for someone at Mojang/Microsoft to fix this. Don't promise things you can't fully accomplish, I think, we, as consumers. feel kind of... fooled.
NOW. let's get into the macOS, and how its behaviour was completely different.
As macOS is a way more closed OS the steps are less so...
Going to Minecraft.net. Felt something a bit odd, the Minecraft.net web only let me buy Minecraft Java, as Bedrock does not exist for macOS (Intel) So I had to download the raw .dmg launcher at the alternative download section
Then log into the microsoft/xbox account I just bought Minecraft in.
How surprised I was it could only let me play the THE DEMO.
Tried uninstalling everything related, again.
Nothing worked
I think now it's your turn to do your job and accomplish the amazing announcement you did that :"NOW EVERY BEDROCK USER HAVE JAVA AND EVERY JAVA USER HAVE BEDROCK!!!" :O
Thanks for your time, have a good day.
It happened before I bought the game, it happened as well when I had the game with gamepass (let's count that as official)
Then I ran out of my suscription and decided that perhaps it was an error for having Minecraft with gamepass, but either way of getting the game, it is still happening very firmly, not even a sight of knowing how or why