mojira.dev

Lewis Worrell

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Can we actually get feedback here please? Twitter Mojang support is literally just a copy and paste reply portal, noones actually reading our issues there, we get directed here then noone bothers updating the tickets or actually saying this is being investigated?

How is a core element of the game missing for 7 months and we have no feedback, no way to actually communicate? Support is just automated just like this Jira system and twitter, 

 

ANY form of feedback would be highly appreciated?

[media]

This is literally a crucial element of a multiplayer PS4 game, how has this been open for 7 months and nothing has been said to the community?

  • We tried both turning off enable cross platform play and un-linking our Microsoft accounts so that we would force it to go through PS4 's friends, this did not work

  • My sister created a new Microsoft account and we both logged in and synced our mine craft with out Microsoft accounts and re-enabled cross platform play - after reinstalling the game - this did not work still.

  • So we then removed each other as PSN friends - re-added each other as friends and both restored PS4 licenses and this did not work either

  • We then added each other on Microsoft accounts as friends as well, this then shows i can send an invite to her PS4 account and the Microsoft account, which we tried sending via just PS4 invite, then just the Microsoft invite, then one invite to both at the same time. 

  • Lastly we did all of the above again this time with removing all custom skins, and then did all of the above this time trying to join a newly created (empty) world 

Either way we were not able to connect no matter what i tried (I've tried other basic things with my router and other combinations of things such as using LAN cables instead, restarting, uninstalling and trying again, joining through the mine craft - friends section after selecting PLAY,

 

We also tried creating a playstation party and then selecting join session

Also tried closing the game and accepting the invite so that the invite then opened the game