Lloyd crawshaw
Assigned
Reported
Comments
Same issues as above. I'm on 1.17.11 which I believe is the current version. All the same issues as above, an error occurred message is displayed. except in addition when attempting to close the realm I'm given a
"Unable to connect to realm.
Failed to close realm"
Message
It's been at least 48 hours with a reset realm now, completely unable to change it but able to play on it. The realms is payed for, so is Gold. I've reset my internet. Deleted Minecraft on pc, phone and Xbox. Reinstalled. Reloaded a backup. Reset the realm. Previously been able to close the realm but... That's not an available action anymore.
This bug displays a complete failure within mojangs support team. Minimum - Two months later and this major issue still isn't fixed. We've entirely new content at this point with another update on it's way, but no actual fixes. As stated in the "duplicate" ticket I created - we're paying you for nothing. I am literally giving you money for no reason, no support, no fix. Sort it out?
Same issueeee. I've been paying for realms for ages, despite barely using it and for some reason. Now I need it to transfer a world to PC, it's broken. I'll be cancelling my sub after this for sure!
Just to be clear, this isn't the first time I've experienced this, it's actually a fairly regular issue.