mojira.dev

LukeDrako

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Hi,

   Yeah I went to delete the template from setting. Then o went to market place and redownload and and still have same issue. Other worlds that worked also have the same problem. Odd.... I'll need to create another report 

Hi All,

   For fire tablet. My Minecraft got updated to a new version, now has a bell in the initial screen.  We tried again the download and it worked. On thing that we did is clear the cache again and this time we selected the back arrow until we got the message of "do you want to exit Minecraft". Before we just exited Minecraft by just removing it from open apps. 

 

   What we are experiencing now...may be different issues is that the world's seem to be corrupted or something odd... Some have blank spaces or are empty...Godzilla world is totally empty...

   I have tried the "Clear Marketplace Cache" with all combinations…. No success. This is really bad as we have no access o any work that we have bought. I’m providing the data you are requesting. Also I created a video but can't get it below 10MB so I can't attach it...

  1. Starting with the Marketplace page for the content, if it has a "Downloading" progress meter at the top right, we'd like a screenshot of the page.

  1. This happens once I click on download button and then I clock on X or Cancel because nothing happens… it just stays doing nothing.

  2. After this Minecraft shows the “downloading” doing nothing.

  3. Screen  Shot:

  1. If it has a "Download" button instead, describe in detail what happens when you click it. You should see something like a "Step 1 - Downloading" box with a progress meter, "then a Step 2 - Importing" box with a different progress meter.

  1. As I deleted most of my worlds from the storage, following other instructions I have the option to download them all. (which I cant because of this problem)

  2. If I click on download

                                                     i.     It asks me if I want to download Content. I click on download Button.

                                                   ii.     It takes me to Step 1. It shows a Progress bar. Stays at 0.00MB never advances.
                                                  iii.     At this point if I close the window, then you have the behavior of step 1 # When that finishes, the box should go away and the Marketplace page's "Download" button label should change to something like "Create This World" or "Equip <skin name>" or "Apply This Pack", depending on what kind of content it is. Just tell us where it deviates from this process, plus anything else you notice that doesn't seem right to you. If you could attach a video of the process, that would be ideal!

  1. I can never get to here because it always stays in 0.00 in Step 1.|

  2. We need this information before we can pass this problem on to Mojang for a solution, so please help if you can. Thank you!

  3. Current Version: 1.20.51

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isn't this JIRA? I get en email from the bug tracker system... so I just replied to that...it should have arrived...who knows...... but will add it here also

Hi,

   I responded to you comment via email sending you screen shot and video...

Hi. I'm having the same issue. I have tried all the steps without success.  Actually NONE of the worlds download. I deleted all of them from the storage and now I can't even download any of them.  I'll give you 2 exampled: 

Example 1
      Tittle:  Godzilla
     creator name: Impress
     platform: Amazon Fire Max (no child account)
Example 2
      Tittle:  One Block Skyblock
     creator name: Nitric Concepts
     platform: Amazon Fire Max (no child account)