Today when entering my items and level were deleted, I read in another comment here that relogging can solve it.
I wanted to point out two things that I noticed that could be crazy but I think it's worth it, when entering the game it takes a long time to log into my microsoft/mojang account I just ignore it and go to my world so I believe he may be logging in as a second player , and when we left and returned he already logged into the microsoft account and we logged him in correctly.
I'm terrible with English, I can send you the original text in Portuguese.
Happened to me 2x.
In one I rebelled and abandoned the save.
Today when entering my items and level were deleted, I read in another comment here that relogging can solve it.
I wanted to point out two things that I noticed that could be crazy but I think it's worth it, when entering the game it takes a long time to log into my microsoft/mojang account I just ignore it and go to my world so I believe he may be logging in as a second player , and when we left and returned he already logged into the microsoft account and we logged him in correctly.
I'm terrible with English, I can send you the original text in Portuguese.
thanks.